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Frequently Asked Questions - Cords of Steel

FAQ List

  • All
  • General

Does the 2in1 cable charge USB Type C?
Does warranty cover anything that happens to my cable?
My Apple device is showing accessory not supported, what do I do?
What is the difference between Micro USB, USB-C, and Lightning charger types?
What type of power brick do I need for Fast Charge?
Why do I have to pay for a warranty claim?

Does the 2in1 cable charge USB Type C?
Does warranty cover anything that happens to my cable?
My Apple device is showing accessory not supported, what do I do?
What is the difference between Micro USB, USB-C, and Lightning charger types?
What type of power brick do I need for Fast Charge?
Why do I have to pay for a warranty claim?

WARRANTY CLAIM INSTRUCTIONS

Be sure you have visited our FAQ page before you make a Warranty Claim as many answers to common questions may be answered there.

Please fill out the form below to initiate your warranty claim. We do have a fee for shipping and handling. As amazing as these cables are, we have not figured out how to train them to pack themselves up and get to the post office. We will certainly remove the shipping and handling fee once we figure that out!

Your warranty claim will not ship out until you have completed payment for shipping and handling on the next screen.

We want to make your claim process as smooth as can be and get your replacement cord on its way! Be sure to check your email, including your spam folder, after completing your claim for further instuctions.